Tens of thousands of people are getting alerts about data breaches as two US banks tell their customers about security holes.
New documents filed with the Office of the Maine Attorney General say that USAA Bank and the Bank of Clarke are now telling people who have accounts with them about the problem.
USAA says that thousands of customers’ documents were sent to the wrong account by mistake because of a “system error that occurred during a routine update to our document delivery system.”
It is the 20th biggest commercial bank in the US by total assets, and it says that the data breach affects about 32,276 customers who use the bank’s property and casualty insurance products.
USAA sent a notice to all the people in Maine who may have had their personal information stolen. The notice says that the personal information that may have been stolen includes name, address, email address, date of birth, Social Security number, driver’s license number, passport number, vehicle identification number, loan numbers, health information, and information about property and casualty insurance policies.
The bank, which mostly works with military members and their families, says the breach happened on April 13 and was found on July 31. The bank says that as of now, it doesn’t know of any misuse of the information that was made public.
On the other hand, the Virginia-based Bank of Clarke told the Office of the Maine Attorney General in a different document that an unknown third party got into an employee’s email account more than two months ago.
The Bank of Clarke says that the data breach, which was found on July 17, affects about 1,652 of its users.
The bank hasn’t told the public what kinds of personal information were leaked, but they have said that customer names are among them.
“The investigation found that the unauthorized person had access to the email account for a short time on June 17, 2024. During that time, they may have seen and downloaded emails and files from the email account.”